Digital Leadership and Value Creation in Healthcare

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CPD Points

Malaysian Medical Association
5 points each for 12, 19, and 26 October 2024 sessions

1

The global healthcare industry is undergoing a digital revolution fueled by surging investments in health technologies. This presents an unprecedented opportunity to improve patient care, increase efficiency, and drive innovation. However, it also creates a critical need for visionary leaders who can navigate this dynamic landscape.

Explore pivotal themes shaping the healthcare landscape through the lens of a digital conscious leader. Through immersive sessions, real-world case studies, and dynamic discussions, you’ll unlock invaluable insights into healthcare trends and innovations, masterful leadership strategies, strategic digital transformation, and financial stewardship for value creation.

Who Will Benefit?

This programme is designed for professionals in both clinical and non-clinical functions within the healthcare industry who are eager to broaden their knowledge on the pertinent issues within the industry.

  • Directors, Heads of Departments, and General Managers in hospitals, pharmaceutical companies, health tech and services.
  • Civil servants in leadership positions wanting to gain a better understanding of the future of the healthcare industry.
  • Leaders responsible for innovation, strategy, business development, and technology implementation in the healthcare space.

Programme Delivery

  • How – This programme will be delivered through a mix of in-person and live online sessions by a global faculty consisting of industry experts and renowned academics. Inclusive of networking lunches, dinners, and industry site visits.
  • When – Spread across 10 weeks, the programme will be held on Saturdays in October, November, and the first week of December 2024.‎
  • Where – The Executive Leadership Centre in the new IMU Technology Park Campus, Bukit Jalil.

Why Join This Programme at IMU?

01

Network and learn from peers across the healthcare industry

02

Learn from distinguished industry guest speakers

03

Work on practical case studies

04

Experiential learning through site visits

05

Become associated with a premier private healthcare university

06

HRD Corp claimable

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MMA CPD points claimable*

*subject to approval by MMA

Programme Schedule

Senate Room, IMU University Bukit Jalil Campus (BJ1)

Time   Itinerary
8:30am   Registration and Breakfast
8:55am   Safety Video
9:00am   Welcome Remarks by Prof Gerard “Gerry” George, Group Managing Director, IMU Group.
9:15am   Ice-Breaking
9:30am  

Public Health Challenges and Affordability: A Global Perspective

Prof Dato’ Dr Rishya Manikam,
Consultant Emergency Physician, UMSC.

Facilitated by Prof Saravanan Muthaiyah,
Dean School of Business and Technology, IMU University.

10:45am   Break
11:00am   Public Health Challenges and Affordability: A Global Perspective
1:00pm   Lunch
2:00pm  

Digital Leadership in a World of Digital Health and AI

Dr Khor Swee Kheng,
CEO, Angsana Health.

Dr Anand Tharmaratnam,
Senior Advisor, TPG.

3:45pm   Break
4:00pm   Digital Leadership in a World of Digital Health and AI
5:30pm   Capstone Project Briefing
6:00pm   End

ICE Training Room, Level 2, IMU University, Bukit Jalil Campus (BJ1)

Time   Itinerary
8:30am   Registration and Breakfast
9:00am  

Healthcare Entrepreneurship

En Azran Osman-Rani,
CEO and Co-Founder, Naluri.

10:45am   Break
11:00am   Healthcare Entrepreneurship (continued)
1:00pm   Lunch
2:00pm  

Private Healthcare in Malaysia: Leadership Lessons

Tan Sri Datuk Dr Ridzwan Bakar,
Cardiologist, Pantai Hospital KL.

Facilitated by Prof Saravanan Muthaiyah,
Dean School of Business and Technology, IMU University.

3:45pm   Break
4:00pm  

Emerging Models of Healthcare and Digital Transformation

Prof Saravanan Muthaiyah,
Dean School of Business and Technology, IMU University.

5:00pm   Capstone Project: Follow Up
5:30pm   End

Senate Room, Level 2, IMU University, Bukit Jalil Campus (BJ1)

Time   Itinerary
8:30am   Registration and Breakfast
9:00am  

Leading in the Healthcare Environment – Case Study on Cardiac Vascular Sentral Kuala Lumpur

Mr Timothy Chang,
Executive Director ASC, Asia OneHealthcare.

Facilitated by Prof Gerard “Gerry” George,
Group Managing Director, IMU Group.

12:00pm   Lunch
1:00pm  

Leading in the Healthcare Environment – Case Study on Gleneagles Hospital Johor’s Polaris Project

Dr Kamal Amzan,
Regional CEO (Southern and Eastern Regions), IHH Malaysia.

Facilitated by Prof Gerard “Gerry” George,
Group Managing Director, IMU Group.

4:00pm   End

The Executive Leadership Centre, IMU Technology Park Campus, Bukit Jalil (BJ2)

Time   Itinerary
8:30am   Registration and Breakfast
9:00am  

Module 1: Opening Setting The Scene The Scenario Year #1

  • The story begins
  • Working capital
  • Basic business finance
  • The logic of business
  • The content of financial statement
  • The meaning of working capital

En Azman Shah Dato’ Aziz
CEO, Performance Development Consultants.

10:30am   Break
10:45am  

Module 2: The Service Simulation Scenario – Part 1 The Scenario Year #1

  • The good news
  • Increase efficiency
  • Good cost vs bad cost
  • Expanding product portfolio

En Azman Shah Dato’ Aziz
CEO, Performance Development Consultants.

1:00pm   Lunch
2:00pm  

Module 3: The Service Simulation Scenario – Part 2 The Scenario Year #2

  • An ambitious goal for growth
  • Strategic renewal
  • Multiple skilling

En Azman Shah Dato’ Aziz
CEO, Performance Development Consultants.

3:30pm   Break
3:45pm  

Module 4: Back to Your Own Real World The Scenario Year #3

  • Creating Long Term Value
  • The market value of a company
  • Focus on customer base
  • Evaluating and targeting the right prospects
  • Customers’ actual future value

Briefing on Group Action Planning

Teams are assigned areas to work on, to be presented during the Follow-Up Session

En Azman Shah Dato’ Aziz
CEO, Performance Development Consultants.

5:00pm   End

ICE Training Room, Level 2, IMU University, Bukit Jalil Campus (BJ1)

Time   Itinerary
8:30am   Registration and Breakfast
9:00am  

Developing and Motivating High Performance Teams in Healthcare

Dr Shunitra Devi Chandra Segran,
CEO, Querist Consulting.

10:45am   Break
11:00am  

Developing and Motivating High Performance Teams in Healthcare (continued)

Dr Shunitra Devi Chandra Segran,
CEO, Querist Consulting.

1:00pm   Lunch
2:00pm  

Trends and Scientific Innovations in Healthcare

Dr Senthil Sockalingam,
Executive Medical Director, Beigene.

3:30pm   Break
3:45pm  

Trends and Scientific Innovations in Healthcare (continued)

Dr Senthil Sockalingam,
Executive Medical Director, Beigene.

5:00pm   End

ICE Training Room, Level 2, IMU University, Bukit Jalil Campus (BJ1)

Time   Itinerary
8:30am   Registration and Breakfast
9:00am  

Financial Leadership and Strategy

Ms Hoo Ling Lee,
CEO Central Region, KPJ Healthcare.

10:30am   Break
10:45am  

Financial Leadership and Strategy (continued)

Ms Hoo Ling Lee,
CEO Central Region, KPJ Healthcare.

12:00pm   Lunch
1:00pm  

Leading in a Competitive Environment

Ms Hoo Ling Lee,
CEO Central Region, KPJ Healthcare.

2:45pm   Break
3:00pm  

Leading in a Competitive Environment (continued)

Ms Hoo Ling Lee,
CEO Central Region, KPJ Healthcare.

4:00pm   End

Executive Learning Room, Level 3, LiT Block, IMU University – Technology Park Campus

Time   Itinerary
8:30am   Registration and Breakfast
9:00am  

Data Privacy and Security in Healthcare

Mr Rakesh Nangia,
Digital Transformation Leader and ex-Chief Revenue Officer, ResultsCX.

Facilitated by
Prof Saravanan Muthaiyah,
Dean School of Business and Technology, IMU University.

10:30am   Break
10:45am  

Data Privacy and Security in Healthcare (continued)

Mr Rakesh Nangia,
Digital Transformation Leader and ex-Chief Revenue Officer, ResultsCX.

Facilitated by
Prof Saravanan Muthaiyah,
Dean School of Business and Technology, IMU University.

12:00pm   Lunch
1:00pm  

Value Creation Through Data Analytics

Mr Tan Aik Keong,
CEO, AGMO Group.

Facilitated by
Prof Saravanan Muthaiyah,
Dean School of Business and Technology, IMU University.

2:45pm   Break
3:00pm  

Value Creation Through Data Analytics (continued)

Mr Tan Aik Keong,
CEO, AGMO Group.

Facilitated by
Prof Saravanan Muthaiyah,
Dean School of Business and Technology, IMU University.

4:00pm   End

KPJ Damansara Specialist Hospital 2

Time   Itinerary
8:30am   Registration and Breakfast
9:00am  

CTPIR De-brief and Summary

En Azman Shah,
CEO, Performance Development Consultants

9:30am  

Value Creation and Emerging Technologies

Ms Hoo Ling Lee,
CEO Central Region, KPJ Healthcare

10:45am   Break
11:00am  

Value Creation and Emerging Technologies (continued)

Ms Hoo Ling Lee,
CEO Central Region, KPJ Healthcare

12:30pm   Lunch
1:30pm  

Sharing Session

Ms Tan Sok Kheng,
CEO, KPJ Damansara Specialist Hospital 2

2:15pm   Hospital Tour
3:30pm   End and Tea Break

Senate Room, IMU University Bukit Jalil Campus (BJ1)

Time   Itinerary
8:30am   Registration and Breakfast
9:00am  

Capstone Project Presentations

Facililated by
En Azman Shah,
CEO, Performance Development Consultants

10:45am   Break
11:00am  

Capstone Project Presentations (continued)

Facililated by
En Azman Shah,
CEO, Performance Development Consultants

12:30pm  

Graduation Ceremony

Certificates will be presented by
Academician Professor Emerita Datuk Dr Asma Ismail,
Vice-Chancellor & CEO, IMU Education

1:00pm   Lunch and End

Fee Structure

Group Total Fee (RM)
Regular RM14,900
Partner & Affiliates RM12,665
Alumni RM10,430
Ministry of Health (MoH) RM7,450

Learning Outcomes

Strategic Insight into Healthcare Trends and Innovation

Participants will gain a strategic understanding of healthcare trends and innovations, exploring how advancements in technology, data analytics, and patient-centric solutions can drive value creation within healthcare organisations.

Transformational Leadership and Motivation in Digital Health Contexts

Participants will develop transformational leadership skills tailored to the digital healthcare landscape, learning to inspire and motivate teams to embrace change, innovate with technology, and drive value-driven outcomes that enhance patient care and organisational performance.

Expertise in Digital Transformation Strategies

Participants will master digital transformation strategies specific to healthcare, including the integration of digital technologies, process optimisation, and ecosystem collaboration, to create value across the care continuum, improve operational efficiency, and drive sustainable growth.

Financial Acumen for Healthcare Operational Optimisation

Participants will acquire financial acumen essential for optimising digital healthcare initiatives, understanding how to allocate resources effectively, evaluate investment opportunities in digital solutions, and optimise financial performance to maximise value creation and stakeholder returns.

Innovative Problem-Solving for Value-Centric Decision-Making

Participants will hone their problem-solving skills in digital healthcare contexts, learning to analyse complex challenges, leverage data-driven insights, and make value-centric decisions that align with organisational goals, drive innovation, and create tangible value for patients, providers, and stakeholders.

Meet Our Speakers

Prof Dr Gerard George

Prof Dr Gerard George

Group Managing Director, IMU Group

Prof Saravanan Muthaiyah

Prof Saravanan Muthaiyah

Dean, School of Business and Technology

Dr Khor Swee Kheng

Dr Khor Swee Kheng

CEO, Angsana Health

Neeta Lachmandas

Neeta Lachmandas

Founder, ConsciousService Pte. Ltd. Former Executive Director, Institute of Service Excellence, Singapore Management University

Azran Osman-Rani

Azran Osman-Rani

CEO, Naluri

Dr Shunitra CS

Dr Shunitra CS

CEO, Querist Consulting Sdn Bhd

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