Counselling Services - IMU University

University life can be compared to starting a whole new chapter of life. This journey’s main twists and turns are centred around self-discovery and self-reliance while you are learning to cope with being away from home, making new friends, balancing personal time, understanding, and meeting the demands of your course. From time to time, while you are busying coping with these adjustments you may sometimes feel overwhelmed.

Our team of mental health professionals which are the counsellors and clinical psychologists are ready to journey along with you by providing the following services: individual/group counselling, educational wellbeing, career guidance, workshop and training, referral, and crisis interventation.

Explore Our Services

One on One Session

Humans are naturally social creatures, so talking and communicating with others is one of the primary methods we have for shifting through our thoughts. Unfortunately, we do not always feel comfortable talking to the people in our lives. When we are feeling overwhelmed, our emotions, worries and stresses can seem like too much to unload on a friend or a family member. That is where individual counselling is helpful in creating a safe space to explore your concerns objectively, offering a comforting word, encouraging self-discovery and the use of adaptive coping skills to help you improve the quality of your life.

Group Session

Group counselling can act as a strong support network for students to feel a greater sense of connection to others and normalises what they are going through. It provides a valuable space for students to share information about themselves, gain insight into their own thoughts and behaviours as well as learn helpful ways to give and receive support besides getting feedback from others. Some of our group counselling topics include stress management, communication skills, exploring relationship, managing anxiety and enhancing coping skills.

Your Confidentiality is Our Priority

The IMU Student Counselling Services (SCS) works within the ethical framework for good practice in accordance with the Malaysia Counsellor Act 1998 (580 Act).

Our team of mental health professionals are committed to work together to provide professional counselling services to the students adhering to the Counsellors Code of Ethics as set by “Lembaga Kaunselor” (Malaysian Board of Counsellors) and the MSCP Ethical Code (2015) for registered clinical psychologists, as set by Malaysian Society of Clinical Psychologists.

Making an Appointment

As a student of IMU, you can make the appointment via the steps in MyIMU App to make an appointment with us:

Launch MyIMU App
Click on “More” button
Navigate to the “Campus Life” in the menu
Look for the “Counselling Services”
Click on the “Book A Counsellor” button,
You will be directed to the “IMU Counselling/ Therapy Registration Form” or via the Student Portal.

If it is a life-threatening emergency, please call 999 immediately.

Common Myths About Counselling

Fact: Everyone has difficulties at some point in their lives. Being able to ask for help is a sign of maturity, humility, and inner strength.

Fact: Counsellors do not provide clinical diagnostic reports or prescribe medication. Their focus is to collaborate with the clients to identify, address, and work through their concerns and needs.

Fact: Counselling / therapy is not a “quick fix” cure to your problems. The counsellor is there to help you explore your feelings, thoughts, and concerns, to examine your options, and to assist you in achieving the goals you set.

Fact: Counsellors and psychologists are trained to be sensitive to and respectful of individual differences, including the specific concerns of students with regard to gender, racial/ethnic, cultural, religious, age, sexual preference/orientation, and socioeconomic issues.

Frequently Asked Questions

We are located on the 2^nd Floor at Bukit Jalil Main campus.

At Seremban clinical campus, we are located on the 2^nd Floor.

Please click on Contact Us. Scroll down to know more about our location.

Bukit Jalil Main Campus: 8.30am – 5.30pm (Exclude public holiday).

Free Mental Health 24/7 Helpline is ready to students who need assistance after our operating hour. It can be contacted at 1800-81-9221.

Clinical Campus: BY APPOINTMENT ONLY. Kindly email us at

Seremban campus: [email protected]

Batu Pahat campus: [email protected]

Kluang campus: [email protected]

The counselling service is free of charge for all IMU students and for 6 sessions for IMU Alumni after graduation.

Please email us at [email protected]

Alternatively, you can follow these steps in MyIMU App to make an appointment with us.

Launch MyIMU App
Click on “More” button
Navigate to the “Campus Life” in the menu
Look for the “Counselling Services”
Click on the “Book A Counsellor” button
You will be directed to the “IMU Counselling/ Therapy Registration Form”

Counselling sessions held at Student Counselling Services or any other settings within the University are confidential to both the student and counsellor. Only in exceptional circumstances, the counsellor may take direct action to break confidentiality with or without the student’s consent if necessary, where, in the MPH’s professional judgement:

There is a risk of serious harm to the student and/or others.
The student is below the age of eighteen years is being harmed or abused as defined by the Child Act 2001(Act 611).
A counsellor / clinical psychologist can be required by a court of law to provide information, although this situation is very rare. However, this will be fully discussed with the student first and he / she will be involved in the process, so that any resulting action is taken with his / her full knowledge.

One session is 60 minutes.

You are welcome to consult the counsellors on how to support your friend or family in need. Please click on Helping Someone in Need for more information.

If it is a life-threatening emergency, please call 999 immediately.