Corporate Vacancy

IMU Centre for Lifelong Learning (ICL) This role is pivotal in driving the strategic direction, sales revenue, and operational excellence of our continuous professional development programmes in IMU’s Centre for Lifelong Learning (ICL). The Head plays a multifaceted and strategic role in overseeing the growth, profitability, and development of adult learning programmes.

Job responsibilities:

Strategic Leadership

Develop and implement the strategic vision for the IMU Centre for Lifelong Learning (ICL) in alignment with the university’s goal towards “The Road To 500”.
Lead the development and expansion of continuous professional development programmes in healthcare to meet market demands and internal targets.
Foster partnerships with industry leaders, corporations, and educational institutions to enhance programme offerings.
Engage faculty, alumni and industry to target and develop non-traditional students and online learning models including certificate, diploma, and degree programmes.

Sales and Marketing

Drive sales and marketing strategies to increase enrolment and revenue.
Identify and target new markets and audiences for ICL’s programmes.
Oversee the creation of marketing materials and campaigns to promote ICL’s offerings.
Develop and execute marketing and outreach strategies to attract adult learners, leveraging digital marketing, social media, and traditional marketing channels.
Enhance the reputation and visibility of the ICL, positioning it as a leader in lifelong learning and adult education.
Foster relationships with the local community, alumni, and other stakeholders to promote lifelong learning opportunities

Financial Management

Develop and manage ICL’s budget, ensuring profitability and cost-effectiveness.
Monitor financial performance, prepare regular financial reports, and implement corrective actions as needed.
Ensure effective pricing strategies to balance competitiveness and profitability.

Programme Development and Management

Conduct market analysis to identify emerging trends and demands in adult education, ensuring the ICL offers relevant and competitive programmes.
Work closely with internal/ external facilitators, and external industrial partners on the design, development, and delivery of high-quality programmes that meet the needs of adult learners and professionals.
Ensure that programmes are innovative, relevant, and aligned with industry standards.
Maintain high standards of instructional quality and student satisfaction.

Team Leadership

Lead, mentor, and develop a high-performing team of staff.
Foster a collaborative and inclusive work environment.
Set performance goals, conduct evaluations, and provide ongoing professional development opportunities for team members.

Operational Excellence

Ensure efficient and effective management of ICL’s operations.
Implement and maintain policies and procedures that support ICL’s objectives.
Utilise technology and data analytics to enhance operational efficiency and decision-making.

Others

Any other duties as assigned by the Management.

Job requirements:

Master’s degree in Education, Business Administration, or a related field (Doctorate preferred).
Minimum of 7-10 years of experience in educational leadership, with a focus on corporate training, adult education or lifelong learning.
Proven track record in sales, marketing, and financial management.
Strong leadership and team management skills.
Excellent communication, interpersonal, and negotiation skills.
Ability to think strategically and execute tactically.
Knowledge of current trends and best practices in lifelong learning and professional development.
Proficiency in using technology and data analytics to drive business decisions

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Job Responsibilities

To provide admission counselling and also course advisory to applicants in order to convince them to sign up for IMU Programme
To work with Marketing and Schools to plan and execute conversion events such as workshops, talks to encourage better sign-up rate
To take part in all Marketing related events for course counselling and advisory
To conduct briefing and for FIS students and also all prospective students on admissions processes and criteria
To work with FIS on converting FIS to UG programme effectively

Job Requirements

2 to 3 years of experience in the Education industry with sale and marketing background
Result driven and can work independently
Computer literate with working knowledge of Microsoft application.
Good communication skills and strong command in English.
Able to write in Bahasa Malaysia and speak Mandarin will be an added advantage.
Good customer relations and pleasant demeanor
Discipline and work systematically.
Good in time management, able to multitask and work long hour.
Independent and meticulous.

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Job Responsibilities

Manage walk-in, call-in and email enquiries with a counselling approach (local and international) via different channels of communications.
Participate in all marketing activities, road shows, education fairs, school visits and other ad hoc marketing activities.
Use the CRM software effectively in handling enquiries.
Ensure enquiries are properly managed to maximise conversion into programme applications.
Liaise with relevant departments and schools in obtaining the necessary information to effectively answer enquiries.
Give programme briefing to new staff, or anyone who needs to better understand the programmes for counselling purpose or similar.
Work closely with Admissions and faculty for latest update on entry requirements, partner universities etc.
Analyse campaign outcomes in details, draw insights and present results to facilitate decision making for the team.
Formulate and maintain various reports and dashboards.
Work closely with the team to ensure marketing campaigns are optimised.
Any other responsibilities given by the superior.

Job Requirements

Bachelor’s Degree or Professional qualification in Business Studies/Administration/Marketing/Psychology/ Communications or any related field
Be fluent in English and Bahasa Malaysia and possess good writing and verbal communication skills.
Fluent in spoken and written Mandarin as well as other local dialects will be an added advantage.
Strong desire to continuously learn and keep up with changes in the industry
Willingness to take on work beyond the stated role to meet the business needs.

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Job Responsibilities

Developing and executing a results-driven, multi-platform communications strategy and plan (online and offline) in line with corporate and brand direction
Creating and managing all marketing materials and collaterals for the university, various marketing events and university events
Tracking effectiveness of various campaigns and improvisation
Supporting marketing activities and events in the University
Involving in student recruitment and counselling

Details

Marketing Communications

Manages the marketing collaterals for activities and events (Open Day, Info Day, FIS Day etc)
Monitor all printed promotional materials and ensure accuracy of information and branding guideline.
Manage and archive IMU’s communication materials including photos and videos.
New programmes launch.

Media Booking/Creative Agency Management

Liaise and drive projects with agencies (media, creative, digital, events) to ensure campaign deliverables are executed on time.
Manages the media planning and ad booking for the university and student recruitment events.
Manages the media planning and ad creative for the University’s marketing collaterals and ensure consistency in branding.

School Engagement

Establish and build rapport with the secondary school’s counsellors in targeted schools.
Organise workshops with Counsellors.
Join school magazine ad.

Events

Coordinate requests for marketing collaterals for events and promotion activities
Support marketing activities and events in the University
Manage virtual live webinar - Programmes, Schools, CTNH

Programme Enquiry

Assist in programme enquiry as and when needed for both local and international events.
Travel to attend Education Fairs and School Fairs as part of the student recruitment campaign.

International Marketing

Assist in the international marketing events, programme enquiry for Indonesia, Sri Lanka and Singapore market.
Provide promo collaterals and support in these events (when needed)

Administrative

Raising PR/PO/PAF documents
Ensure the Billing List of PO/PR is updated daily/weekly.
Ensure all payments are paid on time.

Job Requirements

Excellent verbal and written communication skills.
Excellent organisational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Proficient with Microsoft Office Suite or related software.
Minimum a Bachelors degree in Marketing, Corporate Communications,
Advertising, Event Management, Business Management or any related field.
At least 3 years of related experience in marketing or communications.

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The Senior Instructional Designer is responsible to design and develop engaging learning materials for faculty members using principles of Instructional Design including processes and templates. He/she also acts as a consultant on e-Learning and using technology for teaching and learning. The Senior Instructional Designer is responsible to provide training and coaching to staff and faculty on creating pedagogically enhanced learning materials.

Job Responsibilities

Building competency of all the instructional designers and multimedia designers in our e-Learning unit.
Designs and develops learning solutions for multiple delivery methods including instructor-led, web-based, virtual classroom, immersive Learning, Online and distance Learning (ODL) and blended instruction.
Help and train SME (Subject Matter Experts) in identifying tools, and technologies for flipped classroom.
Plan, analyse, design, develop, implement, and evaluate new programmes for fully online mode.
Integrate technology into curriculum, including social learning networks.
Help faculty and staff in designing and conducting online assessment using different tools (Moodle, Web 2.0 tools, Google Apps., etc).
Assist academic staff to convert existing face-to-face programmes to ODL and blended learning.
Collaborate with Portal Administrators (Learning Systems Unit) in designing and building online courses.
Conduct research in ongoing instructional design and technology advancements that can be applied to IMU’s learning environment.
Project Management: Manage e-Learning projects - planning, goal setting, decision making, quality assurance, control and progress monitoring.
Design SOP related to learning design.
Design and develop guidelines related to e-Learning.
Portal enhancement - user interface and experience

Job Requirements

Minimum of 5 years' experience in designing and developing e-Learning.
A degree in Instructional Design or a related field.
Working knowledge of e-Learning rapid development tools.
Understanding of basic instructional design principles.
Strong command of the English language.

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Role Purpose

To efficiently and confidentially manage all administrative support functions within the School.
Provide secretarial support to Dean of School and Associate Deans.
Provide administrative function to the School and Programme.
Provide secretariat support for meetings and student-related matters.

Job Requirements

A minimum of 6 years of administrative/secretarial experience.
At least 2 years of working experience in an academic environment, with exposure to the medical education field being an added advantage.

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Role Purpose

Provides direction, guidance, and oversight to student clubs, club advisors, student activities and events; develops and implements a campus-wide yearly activities calendar addressing the educational, cultural and social needs of the student body, student clubs and the campus community at-large; works in conjunction with campus facilities personnel to ensure priority use of university facilities by student clubs and for student activities; and other areas Develops an annual schedule of events that promotes IMU, focusing on world health related awareness days/campaigns and other pertinent topics.
Develops, supervises, and coordinates the budget, student clubs, and student activities; oversees the selection process of various student committee members; conducts yearly assessment of student activities and events; works effectively with club/society advisors, external officers, and other internal staff to deliver activities and events that meet educational and cultural interests; participates in division meetings.
Develops an annual schedule of events that will help to further promotes the IMU’s out of classroom learnings; organizes and produces a new student orientation program each semester; conducts campus tours, responds to correspondence and memorandums and works with other staff on department initiatives.
Provides suitable guidance and supervision, monitors, and works with the Student Representative Council (SRC) to ensure the effective representation for students and effective operation of the Council, with relevant initiatives and activities.

Job Requirements

Minimum of 5 years of working experience of which 2 years in related field.
A degree in a related field is preferred.

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Media Booking/Creative Agency Management

School Engagement

Events

Programme Enquiry

International Marketing

Administrative

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