Corporate Vacancy

Role Purpose

The Executive, Systems and Data Analytics plays a key role in supporting the efficient operation of HR systems and driving data-driven decision-making through insightful HR reporting. This role is essential in ensuring that HR processes are streamlined, data is accurate, and management has access to timely and relevant HR insights and dashboards. A strong foundation in data management, analytics, and proficiency in various software tools and reporting platforms is required to excel in this position.  

Job Responsibilities

• HR System Support: Provide comprehensive support to HR staff and employees in using HR systems and reporting tools. This includes troubleshooting, resolving technical issues, and addressing queries related to system usage. Monitor the problem ticket logs to ensure all issues are resolved within the SLA.
• Reporting, Analytics & Data Analysis: Generate accurate and insightful reports, dashboards, and analytics from HR data, providing management with key metrics such as employee turnover, demographics, and workforce trends. Conduct in-depth analysis of this data to identify patterns and trends, supporting the development of HR strategies in areas like talent acquisition, employee retention, and overall workforce management.
• Process Improvement: Identify opportunities to enhance and streamline HR processes through automation and system improvements. Collaborate with HR, IT and crossfunctional teams to understand requirements and implement optimized workflows.
• Project implementation: Manage HR system related projects, including system upgrades, implementations, and data migrations, ensuring minimal disruption to operations and maximum efficiency. Create project plan, manage and drive user requirements gathering, design, development, UAT and go-live of the project. Liaise with the vendor and IT infrastructure and technical teams on project requirements to ensure quality and timely delivery of the project.
• Data Governance & Privacy: Ensure that all HR data is handled securely, in compliance with data privacy regulations and internal company policies.
• Ad hoc Duties: Undertake other duties as required, contributing to the broader goals of the HR and organizational function.

 

Job Requirements

• Bachelor’s degree in Data Analytics, Information Systems, Human Resources, Computer Science or a related field.
• Minimum of two years of experience in data analysis and application support. Prior experience in an analytical role or with HR data is an advantage.
• Proficiency in advanced MS Excel and Power BI.
• Experience in basic SQL Query and scripting.
• Good knowledge in programming standards and data management.
• Strong analytical and problem-solving skills with the ability to interpret complex datasets.
• Demonstrated ability to maintain confidentiality with sensitive HR and business data.
• Capable of working both independently and collaboratively within a team, taking the lead on individual projects with minimal supervision.
• Effective communication skills, including the ability to document findings and present them clearly.
• Self-motivated, dependable, and able to handle multiple priorities under tight deadlines.
• Strong work ethic and attention to detail.

Role Purpose

Laboratory Administration

• to prepare and review checklist for assigned practical modules before practical session starts
• to correspond with the lecturer in-charge of the assigned modules to determine the necessary requirement and arrangements before practical session starts

Laboratory Management

• to involve in practical session preparation, set-up, and clearing
• be the person in charge or assist in MDL practical session
• to ensure the lab users adhere to lab safety and regulations at all time
• to carry out expensive glasswares washing when necessary
• to involve in the MDLs management team activities
• to assist stock take of the assigned laboratories at the end of the semester

Budget and Purchases

• to provide necessary information to purchaser for inventory management work processes

Care and Maintenance of Equipment

• to assist in the routine maintenance as stipulated in the MDLs Maintenance Guidelines

 

Job Requirements

• A Diploma of Science in a related field is required.
• Minimum 1 year of working experience. For those who are familiar with laboratory environment will be prioritized.

Role Purpose

• Provides direction, guidance, and oversight to student clubs, club advisors, student activities and events; develops and implements a campus-wide yearly activities calendar addressing the educational, cultural and social needs of the student body, student clubs and the campus community at-large; works in conjunction with campus facilities personnel to ensure priority use of university facilities by student clubs and for student activities; and other areasDevelops an annual schedule of events that promotes IMU, focusing on world health related awareness days/campaigns and other pertinent topics.
• Develops, supervises, and coordinates the budget, student clubs, and student activities; oversees the selection process of various student committee members; conducts yearly assessment of student activities and events; works effectively with club/society advisors, external officers, and other internal staff to deliver activities and events that meet educational and cultural interests; participates in division meetings.
• Develops an annual schedule of events that will help to further promotes the IMU’s out of classroom learnings; organizes and produces a new student orientation program each semester; conducts campus tours, responds to correspondence and memorandums and works with other staff on department initiatives.
• Provides suitable guidance and supervision, monitors, and works with the Student Representative Council (SRC) to ensure the effective representation for students and effective operation of the Council, with relevant initiatives and activities.

 

Job Requirements

• Minimum of 5 years of working experience of which 2 years in related field.
• A degree in a related field is preferred.

Role Purpose

• To efficiently and confidentially manage all administrative support functions within the School.
• Provide secretarial support to Dean of School and Associate Deans.
• Provide administrative function to the School and Programme.
• Provide secretariat support for meetings and student-related matters.

 

Job Requirements

• A minimum of 6 years of administrative/secretarial experience.
• At least 2 years of working experience in an academic environment, with exposure to the medical education field being an added advantage.

Role Purpose

• Acts as the main support for student recruitment agents and collaborative partners.
• Provides administrative and operational support to agents and partners, and serves as a resource for agents as they engage with prospective students.
• To contribute to the achievement of student recruitment targets.
• Coordinate the processing of agents’ applications from submission to outcome, to ensure that applications are treated in a timely manner and within the standards set by the University.
• To offer high quality customer service to recruitment agents, at all stages of the application process.
• Provide training and on-going support to recruitment agents on University programmes, application process, documentation and entry requirements.
• Develop training materials and resources for recruitment agents.
• Serve as the point of contact, addressing agents’ enquiries promptly.
• Prepare regular reports that include enrolment numbers and conversion rates. This includes tracking of agents’ performance metrics.
• Use data insights to identify opportunities for improvement and optimisation of recruitment strategies with agents.
• Work closely with the superior and team on external collaborative initiatives to support growth
• Provide support to the Marketing & Enrolment Office with internal recruitment events, such as Open Days, Application Days etc.
• Staff may be appointed to manage specific roles, programmes and processes when the need arises.

 

Job Requirements

• Bachelor’s Degree or Professional qualification in Business Studies / Administration / Marketing / Psychology / Communications or any related field.

Role Purpose

Reporting to the Senior Personal Assistant and performing secretarial duties with confidentiality.  

Job Responsibilities

• Arranging and scheduling appointments, meetings, and events including online meetings and book meeting rooms and facilities.
• Processing, typing, editing, formatting and compiling reports and documents.
• Filing documents, as well as entering data and maintaining databases.
• Liaising with internal departments and communicating with the public.
• Directing internal and external calls, emails, and faxes to designated personnel/departments.
• Monitoring office supplies and ordering replacements.
• Assisting with copying, scanning, faxing, emailing, note-taking, and travel bookings.
• Preparing facilities and arranging refreshments for events, if required.
• Making transport arrangement for external meetings/events.
• Provide support in company events.
• Ability to negotiate at all levels and deal with sensitive and confidential matters with tact and discretion.
• Good communication skills and command of the English language.
• IT proficiency with ability to use a variety of software (including Microsoft Word, Excel and PowerPoint) to manage data and produce documents and presentations.
• Observing the best business practices, etiquette following guidelines and of the organisation.

 

Job Requirements

• Must possess at least a Private Secretaryship or Post Graduate Diploma, Professional Degree, Business Studies/Administration/Management or equivalent.
• Minimum 3 years of working experience with top management.
• Well-developed interpersonal and influencing skills.
• Good written and communication skills and command of the English language.
• IT proficiency with advanced Microsoft Word and intermediate Excel and PowerPoint is desirable.

Role Purpose

The Manager, Talent and Organisational Development, is responsible for designing, implementing, and managing the university’s talent management strategies, leadership development programmes, and organisational development initiatives. This role focuses on enhancing employee engagement, driving talent development, and supporting the overall mission and goals of the university towards the Road To 500.  

Job Responsibilities

Talent Management and Development

• Lead the design, development, and delivery of talent development strategies, including succession planning, leadership development, and career pathways.
• Collaborate with departments to assess talent & training needs, create development plans, and facilitate growth opportunities.
• Oversee the performance management process, including setting guidelines, training staff, and ensuring compliance with university standards.
• Manage employee learning and development programmes, including onboarding, skill development, and coaching & mentoring initiatives.

Organisational Development

• Analyse organisational structures and propose development strategies to align the workforce with the university's strategic objectives.
• Facilitate change management processes and ensure effective communication during organisational transitions.
• Work closely with senior leadership to identify cultural shifts, implement team-building programmes, and foster an inclusive environment.
• Conduct organisational assessments, gather feedback, and propose solutions to enhance operational efficiency.
• Keep the training materials and platforms current with emerging educational technologies and online learning trends.

Leadership Development

• Develop leadership training and coaching programmes for university faculty, staff, and administrative leaders.
• Create strategies to boost employee engagement, retention, and overall satisfaction, aligning with the university’s values and goals.
• Collaborate with departments to implement team development activities, conflict resolution, and performance improvement processes.
• Lead initiatives aimed at fostering diversity, equity, inclusion, and sustainability across the university workforce.

Training

• Customise training content for different levels of employees, from entry-level staff to senior management.
• Coordinate professional development workshops, seminars, and certification programmes to enhance employees' skills and knowledge.
• Oversee the delivery of training sessions, either directly or through external vendors, ensuring the highest quality of content and presentation.
• Manage the training budget and HRDF ensuring cost-effective use of resources.
• Recommend or approve training/workshop/conference/sponsorship applications (where applicable).

Metrics and Reporting

• Track and measure training outcomes, including improvements in employee performance, engagement, and satisfaction.
• Monitor and report on talent development metrics, including employee engagement scores, turnover rates, and succession planning progress.
• Analyse data from employee surveys and feedback mechanisms to develop actionable insights and recommend improvements.
• Prepare reports and presentations for university leadership regarding talent management initiatives and organisational health.

Compliance and Best Practices

• Ensure that all talent and organisational development initiatives comply with the university’s policies, and where possible industry best practices.
• Stay updated with trends in higher education, talent management, and organisational development, adapting programmes as needed.

Others

• Any other matters as directed by the Management.

 

Job Requirements

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or related field (Master’s preferred).
• 5+ years of experience in talent management, organisational development, or a similar role, preferably in a higher education setting.
• Strong knowledge of talent management best practices, leadership development, and organisational change methodologies.
• Excellent communication, interpersonal, and leadership skills.
• Proficiency in data analysis and using HR information systems (HRIS).
• Certification in relevant training or organisational development, or similar is a plus.
• Strategic thinker with a proven ability to translate business needs into effective talent and development programmes.
• Experience in facilitating workshops, team-building exercises, and leadership development initiatives.
• Strong problem-solving skills and the ability to manage multiple projects simultaneously.
• Good communication, innovation, and interpersonal skills.
• Demonstrated ability to foster a positive, inclusive work environment.

Job Responsibilities

• Managing, prioritizing, and documenting incoming requests from staff and students and service desk, plan to extend the helpdesk system with contextual integrations when are required.
• Provides technical support for both software and hardware within agreed Service Level Agreements (SLA) and streamlines service desk management processes.
• Producing user manuals and guidance for end-users and resolving technical issues quickly and efficiently.
• Analyzing IT incident reports and questions to identify any trends to make recommendations for changes and to prevent future problems.
• Providing remote technical support assistance when necessary.
• Coordinate within the department for system updates, testing, and projects when required.
• Work closely with Level 1 & 2 support team to resolve technical issues.
• Recognizing and escalating university wide IT problems to relevant departments and teams when necessary.
• Plan for automation, customize, prioritize incoming tickets, escalate requests, incidents to the relevant support team.
• Ensures timely escalation of customer issues by gathering detailed information and assigning an appropriate priority level and resolution target.
• Coordinates all system level production down and the resolution as per in the documented procedures using the Severity Incident escalation process.
• Generate weekly reports to monitor aged, in progress and on hold tickets, within agreed time limits and implement best practice IT service management with full-stack ITSM.

 

Job Requirements

• Possess a diploma in a relevant computing discipline, with subsequent work experience in IT.
• 1 year of experience preferred, but fresh graduates will also be considered.
• Understanding of ITIL and experience with process improvements.
• Experience with Service Desk, IT ticketing systems, and SLAs.
• Ability to work with minimal supervision and deliver results consistently.
• Proficiency with Microsoft Windows, Photoshop, and IT helpdesk systems.
• Familiarity with mobile devices, including Android and iOS operating systems.

Job Responsibilities

Invoice Management

• E-Invoicing Invoice Entry within 3 working days
• Accruals Entry every month end
• Unrecorded Liability monitoring
• 3 Way Matching of documents (Goods Receipt, Invoice, PO).
• Ensure execution of process in compliance to purchasing/procurement invoicing SOP
• Ensure monthly submission of Statement of Accounts (SOA).
• Assist in internal and external audit process.
• Perform other duties assigned by management from time to time.

Contract Management

• Contract administration, updates and reporting.
• Follow up on contract renewal and update on renewal status.

Reporting & Analysis

• Monthly Trade Creditor’s Reconciliation.
• Bi-weekly reporting and monitoring and checking on Unposted Invoices.
• Bi-weekly tabulation on list of suppliers for payables to be prepared by 5^th day and 21^st day of every calendar month (for approval by supervisor/HOU for release to payment).
• Listing of Accruals on monthly basis (for monthly transaction close for company reporting).
• Contract Listing Report.
• Maintain master data in the System (Vendor Master, Contract Master, Goods and Services Tax (GST) Relief Certificate, etc.).

Others

• Guide requester/user on statutory & tax regulatory requirements, policy & procedure, and system transaction.
• Participate and assist in process improvement and digitization initiatives.
• Carry out related departmental tasks that requested by superior.
• Subject to job rotation within unit in order to get full understanding of the whole purchasing and procurement process.

 

Job Requirements

• Bachelor’s degree in Business, Management, Finance, Accounting, or a related field.
• 1-3 years of experience in Procure to Pay (P2P) or Finance.
• Experience in education or healthcare sectors is a plus.
• Proficient in English (both written and oral).
• Familiar with Oracle PeopleSoft, Microsoft Excel, PowerPoint, and Word.
• Results-driven with strong time management skills and the ability to meet deadlines.
• Capable of working under pressure in a dynamic environment.
• Able to multitask and demonstrate strong analytical, critical thinking, and creativity.
• Team-oriented with a focus on collaboration and unity.

You need to lead video technology initiatives and created interactive video content for medical courses. Also played a key role in 3D development, specializing in student visualization and immersive learning through augmented reality and virtual reality. Job roles involve creating, editing, and managing multimedia content, including videos, graphics, and audio, to meet project objectives and target audiences, and may encompass responsibilities such as video production, graphic design, audio editing, social media management, web development, and content strategy.  

Job Responsibilities

• To develop, implement and maintain all interactive and digital video and media content for the e-Learning platforms of the University.
• Content Creation: Generate multimedia content, including videos, graphics, animations, and audio, to meet specific project objectives and target audiences.
• Video Production: Plan, shoot, edit, and post-produce videos for promotional, informational, or teaching and learning content.
• Content Editing: Review and revise content to ensure quality, accuracy, and alignment with brand guidelines.
• Report to senior management on the unit's performance and suggest areas of improvement.
• Oversee the entire Digital Media Unit, ensuring smooth operations and high-quality output.
• Develop and implement strategies to enhance the unit's efficiency and productivity.
• Mentor and guide the digital media team, fostering professional growth.
• Engage in university-level and international projects, representing the unit.
• Standardize processes, including video production requests, studio usage, and equipment booking.
• Collaborate with other departments to ensure the integration of digital media in various university initiatives.
• Lead the team in adapting to new technologies and industry trends.
• Manage budgets and resources for the Digital Media Unit.
• Report to senior management on the unit's performance and suggest areas of improvement.

 

Job Requirements

• Bachelor's Degree in Digital Marketing, Multimedia, Communication, Marketing, or Graphic Design
• A senior digital media specialist typically requires 8-10 years of relevant experience in the field of digital media, content creation, and video production

 

Skills and Knowledge

• Technical Proficiency: Strong technical skills in content creation and editing, graphic design, video production, web development, and multimedia software are crucial.
• Digital Marketing: A solid understanding of digital marketing principles, including SEO, content strategy, social media management, and analytics, is essential.
• Analytics and Data Interpretation: Proficiency in using analytics tools to track and interpret data related to digital media performance.
• Project Management: Skills in project management, including coordinating timelines, budgets, and resources for digital media projects.
• Communication: Effective written and verbal communication skills for conveying ideas, instructions, and project progress to team members, superiors, and stakeholders.
• Leadership: The ability to provide strategic guidance, mentor junior team members, and lead digital media projects effectively.

Job Responsibilities

Procurement

• Execute tender/sourcing process to evaluate, recommend the goods/services, supplier that best meet the purchasing requirements and to the best interest of company, submit for approval in accordance with the Limits of Authority (LOA) and Supply Chain Management (SCM) Procedure.
• To lead the sourcing project with the following responsibilities:
  • Coordinate internal resources and vendors for seamless execution of sourcing project phases
  • Review and analyse the internal requesting department’s scope and requirement prior to the pre-sourcing, and drive the sourcing evaluation criteria and TCO.
  • Participate in or oversee the pre-qualification and bid evaluation process
  • Ensure compliance to IMU Sourcing Policy when executing sourcing project
  • Develop and maintain sourcing project on-time and within scope and perform risk management to minimize projects risks
  • Drive savings through tenacious negotiation, re-negotiation and an understanding of buying and procurement.
• To work with stakeholder and Finance on opportunity assessment including budget management against sourcing activities with a view of optimize value received / return of investment (ROI) for spend.
• To manage sourcing perspective including strategic & opportunity assessment, determine sourcing strategy, execute sourcing strategy, tactical execution, supplier relationship management and performance management.
• Execute Supplier Performance Evaluation Exercise to evaluate & recommend the best suppliers within same category of supplies in the Preferred Supplier List.
• Provide updates on market, vendors, services and/or product trends to internal stakeholders.
• Process & review the application to register a new vendor if with strong justification (e.g. needs to purchase, comparison of quotations between existing vendor and new vendors, credibility of new vendor, after-sales services, etc.).
• Vendor contract management – new and recurring.

Reporting & Analysis

• Regular reporting of Tender and procurement’s transactions, performance and analysis, including to develop and implement action plan for continual improvement

Others

• Process application of new supplier, recommend for approval/rejection and manage master data (Supplier Master, Item Source Reference, Goods and Services Tax (GST) Relief Certificate, etc.)
• Guide requester/user on statutory & regulatory requirements, policy & procedure and system transaction.
• Carry out related departmental tasks that requested by superior.

 

Job Requirements

• Minimum Bachelor Degree in Business, Management, Engineering Finance or Accounting or equivalent.
• Good command of English language – both written and oral.
• At least 3 year’s working experience in the sourcing, purchasing and logistic, or business finance planning.
• Experience in education and healthcare industry will be an advantage.
• Familiar with Oracle PeopleSoft, Microsoft Excel, Power Point and Word
• Result oriented & good time management – ability to meet tight deadline
• Capable of working under pressure and able to multi-task.
• Strong analytical skills, possess critical and connected thinking skills as well as demonstrate ability to think outside the box.

Job Responsibilities

Leads and Coordinates Quality Initiatives

• Develops and coordinates an Annual Plan of Quality Management Activities for the approval by the Academic Quality Committee (AQC)
• Leads and coordinates new Quality Improvement Initiatives which supports the university’s quality strategic plans to achieve high impact and significant improvements in organizational performance.
• Develops and coordinates Staff Quality Awareness and Development Programmes

Reviews the Quality Management System

• Continually reviews the Quality Management Policies, Guidelines and Procedures for the university, in consultation with stakeholders for the approval by AQC, Senate or Management Committee (MC) in order to keep abreast of best practices
• Drives operational excellence and identifies opportunities for improvement
• Fosters relationships with stakeholders to ensure compliance with organisational quality policies and systems

Coordinates Management Reviews

• Works with the Deputy Vice-Chancellors, Pro Vice-Chancellors, Registrar, Deans, Head of Departments and relevant stakeholders to develop performance improvement targets for quality, service, and efficiency of the organization.
• Oversees and monitors the development and implementation of the quality management programmes including the ISO 21001, ISO 45001 and ISO/IEC 17025 and report to the respective management review meeting
• Monitors performance by gathering relevant data and producing analysis reasoning, interpretation, while identifying patterns and essential issues.
• Acts as the Secretary of the Academic Quality Committee to ensure efficient running of meetings as per the remit.

Maintains Self-Accreditation Processes

• Maintains the accreditation and curriculum change processes of the programmes which are not governed by professional bodies to ensure that it is timely and meets the expected outcomes
• Leads and coordinate the nomination and management of the IMU Panel of Assessors who are responsible to review the documentations on the accreditation and proposal of curriculum changes

Internal Quality Assurance

• Oversees the Management of ISO 21001, ISO 45001 and ISO 17025 Internal Audit
• Leads and coordinates the Professional Education Advisory Committee (PEAC) Annual Programme & Thematic Reviews and ensures that recommendations of closing the loop are tabled at AQC
• Secretarial Support for Academic Council (AC) recommendations to ensure closing of loop

Supervisory and training

• Supervises employees who facilitate quality improvement, plan for Staff Development and Succession Programme, manage Staff Performance and Disciplinary matters.
• Trains IMU staff in quality assurance processes

Budget

• Develops the PEAC and QIU annual budget
• Controls planning, scheduling, and procedural change in order to achieve and maintain efficient, cost-effective processes.

Reports

• Prepare reports on the state of quality in the university for Senate, the Board of Governors and other bodies as required.

 

Job Requirements

• Relevant tertiary qualifications.
• At least 5 years of work experience in quality management, preferably in tertiary educational area and at senior officer level.
• At least three years of work experience on academic programme accreditation, monitoring and review.
• Demonstrate knowledge of ISO Quality Management Standards.
• Demonstrate knowledge in policies, practices and regulations that regulate the quality management in Higher Education.
• Ability to conduct an internal audit, and to lead an Internal Audit team.
• Certified Lead Auditor.
• Ability to understand and interpret basic statistics.
• Strong leadership and management skills including financial management skills.
• Highly developed interpersonal communication skills in order to negotiate and liaise directly with senior staff on operational matters.
• Excellent verbal, written and interpersonal skills.

The Senior Instructional Designer is responsible to design and develop engaging learning materials for faculty members using principles of Instructional Design including processes and templates. He/she also acts as a consultant on e-Learning and using technology for teaching and learning. The Senior Instructional Designer is responsible to provide training and coaching to staff and faculty on creating pedagogically enhanced learning materials.

Job Responsibilities

• Building competency of all the instructional designers and multimedia designers in our e-Learning unit.
• Designs and develops learning solutions for multiple delivery methods including instructor-led, web-based, virtual classroom, immersive Learning, Online and distance Learning (ODL) and blended instruction.
• Help and train SME (Subject Matter Experts) in identifying tools, and technologies for flipped classroom.
• Plan, analyse, design, develop, implement, and evaluate new programmes for fully online mode.
• Integrate technology into curriculum, including social learning networks.
• Help faculty and staff in designing and conducting online assessment using different tools (Moodle, Web 2.0 tools, Google Apps., etc).
• Assist academic staff to convert existing face-to-face programmes to ODL and blended learning.
• Collaborate with Portal Administrators (Learning Systems Unit) in designing and building online courses.
• Conduct research in ongoing instructional design and technology advancements that can be applied to IMU’s learning environment.
• Project Management: Manage e-Learning projects - planning, goal setting, decision making, quality assurance, control and progress monitoring.
• Design SOP related to learning design.
• Design and develop guidelines related to e-Learning.
• Portal enhancement - user interface and experience

 

Job Requirements

• Minimum of 5 years' experience in designing and developing e-Learning.
• A degree in Instructional Design or a related field.
• Working knowledge of e-Learning rapid development tools.
• Understanding of basic instructional design principles.
• Strong command of the English language.

Job Responsibilities

HR System Support

• Provide support and solution to HR staff and employees on using HR systems and reporting tools effectively. This includes troubleshooting issues and answering queries related to HR systems.

Reporting

• Create and generate reports, dashboards, and analytics using HR data. These reports may cover various HR metrics, including turnover and employee demographics in order for the management to make data-driven decisions.

Data Analysis

• Analyze HR data to identify trends, patterns, and areas that may need attention. This helps HR make informed decisions and develop strategies for talent management, recruitment, and employee retention.

Process Improvement

• Identify opportunities to streamline HR processes through automation and system enhancements. To work closely with HR and other department to understand the needs and implement changes accordingly.

Project Support

• Assist in HR-related projects, such as system upgrades, implementations, or migrations.

Data Privacy

• Ensure that sensitive HR data is handled in accordance with data privacy regulations and company policies.

Other duties as and when required

 

Job Requirements

• Bachelor’s degree in related field, or equivalent combination of education and/or work experience
• Minimum two years of experience in Human Resources systems, with proven understanding of HR processes, policies and reporting
• Demonstrates ability to maintain a high-level of confidentiality concerning employees, business and other sensitive data
• Ability to work as part of a team with specific direction, or as an individual project lead with only high-level direction
• Experience utilizing strong reasoning, problem solving and analytical skills
• Strong oral and written communication, including documentation and presentation skills
• Self-motivated and dependable with a strong work ethic.
• Able to work independently

Job Responsibilities

Project Tracking & Monitoring

• Support the team in project tracking and monitoring, reporting and daily updates

Event Administration

• Assist the team in certain event management roles such as capturing registration & participation data and information, manage FB Live sessions
• Maintain and upkeep IMU Alumni and IMU branding materials and presentations at events

Maintaining Alumni Database

• Ensure alumni data is up to date and clean
• Use social media platforms to capture alumni data
• Keep records of chapters’ activities

Budget Tracking and Monitoring

• Keep record of budget and make weekly utilization updates

Operational Duties

• Assist in organizing activities with Alumni Development & Relations Unit
• Assist in the preparation of relevant reports and identify beneficial information and insights on Sustainability, ESG, SDG and other benchmarks within the purview of the university
• Event branding materials and event recording
• High integrity, timeliness, a team player in constant discussion and feedback with the team

 

Job Requirements

• A University Degree in any field
• Possess project and event management experience and skills
• 3 years’ experience in institutional / higher education administration
• Competent with MS Word, Excel, Power Point, Canva
• Good reporting and presentation skills.
• Good analytical skills.
• Strong organizational skills and attention to detail.
• Strong teambuilding skills and ability to engage productively with colleagues to achieve shared goals.

Job Responsibilities

Software Development

• Initiate system and process improvements by studying current practices and evaluating business needs and technology solutions.
• Involve in applications enhancement and new software development using web.
• Involve in new development of APIs for data integration between various and multiple systems.
• Provide functional / technical impact and value analysis.
• Proactive with strong sense of delivering excellent customer service.
• Provide support for testing and training of systems implemented.

Project Implementation

• To create and plan the project deliverables, manage and drive user requirements gathering, design, development, UAT and go-live of the project.
• Prepares or works with the vendor to have technical reports, user documentation and user training of the solution.
• Monitors project progress by tracking activity against timeline; resolving problems; publishing progress reports and recommending actions.
• Liaise with the ITS infrastructure and technical teams on project requirements.
• Ensures project documents are complete, up-to-date and maintained appropriately.

Policies & Procedures

• Ensure compliance with IMU policies and procedures.
• Liaise and work closely with compliance, security and audit personnel in ITS team on any compliance, security and audit activities.

 

Job Requirements

Education

A bachelor's or higher degree in Computer Science, Software Engineering, or a related field is often preferred. However, some candidates may enter the field with equivalent work experience or specialized training.

Programming Languages

Proficiency in backend programming languages is essential. Common languages include:

• Java
• Python
• Ruby
• PHP
• C#
• Node.js (JavaScript/TypeScript)

Programming Languages

Strong knowledge of database management systems (DBMS) is crucial. Familiarity with both SQL and NoSQL databases is often required. Common databases include:

• MySQL
• PostgreSQL
• MongoDB
• Redis
• Oracle

Server-Side Development

Experience in server-side development and the ability to create scalable, efficient, and maintainable server-side logic.

Web Development Frameworks

Proficiency in using backend frameworks to streamline development. Examples include:

• Spring (Java)
• Django (Python)
• Ruby on Rails (Ruby)
• Express.js (Node.js)
• Laravel (PHP)
• ASP.NET (C#)

APIs (Application Programming Interfaces)

Understanding of designing, implementing, and consuming RESTful or GraphQL APIs.

Version Control

Proficient in using version control systems such as Git for collaborative development.

Web Servers and Deployment

Knowledge of web servers (e.g., Apache, Nginx) and experience with deployment processes.

Testing and Debugging

Familiarity with testing frameworks and debugging tools to ensure code quality.

Security Best Practices

Awareness of security considerations in backend development, including data protection, authentication, and authorization.

Collaboration Tools

Experience with collaboration tools such as JIRA, Confluence, or similar platforms for project management and documentation.

Agile Development

Understanding of Agile methodologies and experience working in Agile development environments.

Problem-Solving Skills

Strong analytical and problem-solving skills to troubleshoot issues and optimize code.

Communication Skills

Effective communication skills for collaborating with cross-functional teams, documenting code, and explaining technical concepts to non-technical stakeholders.

Continuous Learning

The ability and willingness to stay updated on industry trends, emerging technologies, and best practices in backend development.

Job Responsibilities

• Developing and executing a results-driven, multi-platform communications strategy and plan (online and offline) in line with corporate and brand direction
• Creating and managing all marketing materials and collaterals for the university, various marketing events and university events
• Tracking effectiveness of various campaigns and improvisation
• Supporting marketing activities and events in the University
• Involving in student recruitment and counselling

 

Details

Marketing Communications

• Manages the marketing collaterals for activities and events (Open Day, Info Day, FIS Day etc)
• Monitor all printed promotional materials and ensure accuracy of information and branding guideline.
• Manage and archive IMU’s communication materials including photos and videos.
• New programmes launch.

Media Booking/Creative Agency Management

• Liaise and drive projects with agencies (media, creative, digital, events) to ensure campaign deliverables are executed on time.
• Manages the media planning and ad booking for the university and student recruitment events.
• Manages the media planning and ad creative for the University’s marketing collaterals and ensure consistency in branding.

School Engagement

• Establish and build rapport with the secondary school’s counsellors in targeted schools.
• Organise workshops with Counsellors.
• Join school magazine ad.

Events

• Coordinate requests for marketing collaterals for events and promotion activities
• Support marketing activities and events in the University
• Manage virtual live webinar - Programmes, Schools, CTNH

Programme Enquiry

• Assist in programme enquiry as and when needed for both local and international events.
• Travel to attend Education Fairs and School Fairs as part of the student recruitment campaign.

International Marketing

• Assist in the international marketing events, programme enquiry for Indonesia, Sri Lanka and Singapore market.
• Provide promo collaterals and support in these events (when needed)

Administrative

• Raising PR/PO/PAF documents
• Ensure the Billing List of PO/PR is updated daily/weekly.
• Ensure all payments are paid on time.

 

Job Requirements

• Excellent verbal and written communication skills.
• Excellent organisational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software.
• Minimum a Bachelors degree in Marketing, Corporate Communications,
• Advertising, Event Management, Business Management or any related field.
• At least 3 years of related experience in marketing or communications.

Job Responsibilities

• Work within the team to achieve recruitment targets. Simultaneously, target will be set for each specified country.
• Use the CRM software effectively in handling enquiries.
• Participate in all marketing activities – for promoting the University and its courses as its representative/ambassador. Activities include student counselling and conducting Overseas Rep training/briefing on administrative/student recruitment procedures.
• Identify new opportunities and approaches to student recruitment in response to international market development.
• Maintaining effective relationships and communications with overseas representatives and scholarship bodies within specified countries
• To involve in orientation and activities for international students
• Keeping up to date with higher education issues/ immigration (visa) issues.
• Analyse campaign outcomes in detail, draw insights and present results to facilitate decision making for the team.
• Work closely with Admissions and faculty for latest update on entry requirements, partner universities etc.
• Required to travel overseas to promote IMU and its academic programmes.

 

Job Requirements

• A recognised University Degree preferably in Marketing / Business Administration / any related fields.
• Minimum 2 years of working experience in the related field.
• Mature, self-motivated, ability to handle pressure, tight deadlines and able to work independently.
• Willing to travel overseas.
• Excellent written and communication skills in English.
• Fluent in spoken and written Mandarin is an added advantage. Strong desire to continuously learn and keep up with changes in the industry.
• Willingness to take on work beyond the stated role to meet business needs.

Job Responsibilities

• Manage walk-in, call-in and email enquiries with a counselling approach (local and international) via different channels of communications.
• Participate in all marketing activities, road shows, education fairs, school visits and other ad hoc marketing activities.
• Use the CRM software effectively in handling enquiries.
• Ensure enquiries are properly managed to maximise conversion into programme applications.
• Liaise with relevant departments and schools in obtaining the necessary information to effectively answer enquiries.
• Give programme briefing to new staff, or anyone who needs to better understand the programmes for counselling purpose or similar.
• Work closely with Admissions and faculty for latest update on entry requirements, partner universities etc.
• Analyse campaign outcomes in details, draw insights and present results to facilitate decision making for the team.
• Formulate and maintain various reports and dashboards.
• Work closely with the team to ensure marketing campaigns are optimised.
• Any other responsibilities given by the superior.

 

Job Requirements

• Bachelor’s Degree or Professional qualification in Business Studies/Administration/Marketing/Psychology/ Communications or any related field
• Be fluent in English and Bahasa Malaysia and possess good writing and verbal communication skills.
• Fluent in spoken and written Mandarin as well as other local dialects will be an added advantage.
• Strong desire to continuously learn and keep up with changes in the industry
• Willingness to take on work beyond the stated role to meet the business needs.

Job Responsibilities

• To provide admission counselling and also course advisory to applicants in order to convince them to sign up for IMU Programme
• To work with Marketing and Schools to plan and execute conversion events such as workshops, talks to encourage better sign-up rate
• To take part in all Marketing related events for course counselling and advisory
• To conduct briefing and for FIS students and also all prospective students on admissions processes and criteria
• To work with FIS on converting FIS to UG programme effectively

Job Requirements

• 2 to 3 years of experience in the Education industry with sale and marketing background
• Result driven and can work independently
• Computer literate with working knowledge of Microsoft application.
• Good communication skills and strong command in English.
• Able to write in Bahasa Malaysia and speak Mandarin will be an added advantage.
• Good customer relations and pleasant demeanor
• Discipline and work systematically.
• Good in time management, able to multitask and work long hour.
• Independent and meticulous.