Digital Leadership and Value Creation

This module looks at how digital innovation can drive real value in healthcare. Executives will explore the difference between direct financial returns and hidden assets, such as staff expertise, technology, and strong patient relationships. Leaders will master practical frameworks including a four-stage Value Creation Pyramid, to better engage customers and build deeper loyalty. By rethinking everyday operations, identifying bottlenecks, and analyzing costs, this module empowers senior leaders to drastically improve efficiency, manage finances better, and ensure the organization captures the full benefits of its digital investments.

Senate Room, IMU University Bukit Jalil Campus (BJ1)

Time		Itinerary
8:30am		Registration and Breakfast
8:55am		Safety Video
9:00am		Welcome Remarks by Prof Gerard “Gerry” George, Group Managing Director, IMU Group.
9:15am		Ice-Breaking
9:30am		Public Health Challenges and Affordability: A Global Perspective Prof Dato’ Dr Rishya Manikam, Consultant Emergency Physician, UMSC. Facilitated by Prof Saravanan Muthaiyah, Dean School of Business and Technology, IMU University.
10:45am		Break
11:00am		Public Health Challenges and Affordability: A Global Perspective
1:00pm		Lunch
2:00pm		Digital Leadership in a World of Digital Health and AI Dr Khor Swee Kheng, CEO, Angsana Health. Dr Anand Tharmaratnam, Senior Advisor, TPG.
3:45pm		Break
4:00pm		Digital Leadership in a World of Digital Health and AI
5:30pm		Capstone Project Briefing
6:00pm		End

This module helps healthcare leaders navigate the financial challenges of the digital economy. Executives will explore how technology changes hospital business models, focusing on how to balance expensive upfront investments like Electronic Health Records (EHR) and AI diagnostics, with long-term financial health. The module covers analyzing local competition, working with insurance providers to align costs with patient care outcomes, and using data to create confident, board-ready financial forecasts. By mastering how to manage large capital expenses and lower daily running costs through automation, senior leaders will ensure that digital growth scales sustainably without straining the organization’s budget or its staff.

This practical session moves C-suite executives from theory into hands-on decision-making under pressure. Leaders will learn how to spot early warning signs of technological threats before they become full-scale crises, using simulated emergencies such as a major health data breach, and four real-world case studies to rigorously stress-test their current digital roadmaps. Executives will learn to make fast, coordinated changes that protect corporate value and keep operations running smoothly. Ultimately, this module equips senior leaders to move away from a passive reliance on IT departments and transition into a culture that confidently uses data to navigate disruption.

ICE Training Room, Level 2, IMU University, Bukit Jalil Campus (BJ1)

Time		Itinerary
8:30am		Registration and Breakfast
9:00am		Healthcare Entrepreneurship En Azran Osman-Rani, CEO and Co-Founder, Naluri.
10:45am		Break
11:00am		Healthcare Entrepreneurship (continued)
1:00pm		Lunch
2:00pm		Private Healthcare in Malaysia: Leadership Lessons Tan Sri Datuk Dr Ridzwan Bakar, Cardiologist, Pantai Hospital KL. Facilitated by Prof Saravanan Muthaiyah, Dean School of Business and Technology, IMU University.
3:45pm		Break
4:00pm		Emerging Models of Healthcare and Digital Transformation Prof Saravanan Muthaiyah, Dean School of Business and Technology, IMU University.
5:00pm		Capstone Project: Follow Up
5:30pm		End

This module equips healthcare leaders with a structured approach to adopt and scale AI initiatives by moving from diagnosis to design and governance. Executives will learn to assess organizational digital maturity, identify and quantify high-impact strategic pains, and design outcome-driven AI interventions using the Value Proposition Canvas. The module also utilizes the Business Model Canvas to translate these innovations into financially viable, sustainable operating models while establishing robust AI governance structures to mitigate risks like bias, compliance, and cybersecurity. Ultimately, this session enables informed, board-level decision-making that maximizes enterprise value while reducing organizational risk.

This module focuses on the foundational leadership disciplines and data infrastructures required to responsibly scale AI across a healthcare enterprise. Reframing data as a strategic enterprise asset rather than a technical support function, the module highlights how data governance, architecture, and standards directly underpin financial performance and operational efficiency. Senior leaders will diagnose structural weaknesses in their current data practices, clarify decision rights, and identify critical operational and clinical decisions that require stronger data foundations before AI augmentation. By aligning leadership accountability with workforce capability, executives will learn to build a coherent enterprise data capability that supports a safe, sustainable, and scalable data-driven operating model.

Senate Room, Level 2, IMU University, Bukit Jalil Campus (BJ1)

Time		Itinerary
8:30am		Registration and Breakfast
9:00am		Leading in the Healthcare Environment – Case Study on Cardiac Vascular Sentral Kuala Lumpur Mr Timothy Chang, Executive Director ASC, Asia OneHealthcare. Facilitated by Prof Gerard “Gerry” George, Group Managing Director, IMU Group.
12:00pm		Lunch
1:00pm		Leading in the Healthcare Environment – Case Study on Gleneagles Hospital Johor’s Polaris Project Dr Kamal Amzan, Regional CEO (Southern and Eastern Regions), IHH Malaysia. Facilitated by Prof Gerard “Gerry” George, Group Managing Director, IMU Group.
4:00pm		End

This module begins by tying all previous topics together into one cohesive strategy. Next, during an interactive “Leadership Film Festival,” participants will use a simple, on-site video studio to record a polished 2-minute professional pitch of their transformation project. The group then takes on the role of venture capitalists to review each other’s plans, checking them for strategic value and financial viability. Finally, leaders will build a practical “First 90 Days” action plan. This ensures they leave with ready-to-use strategies, moving away from a passive reliance on technology toward confidently leading data-driven change.

The Executive Leadership Centre, IMU Technology Park Campus, Bukit Jalil (BJ2)

Time		Itinerary
8:30am		Registration and Breakfast
9:00am		Module 1: Opening Setting The Scene The Scenario Year #1 The story begins Working capital Basic business finance The logic of business The content of financial statement The meaning of working capital En Azman Shah Dato’ Aziz CEO, Performance Development Consultants.
10:30am		Break
10:45am		Module 2: The Service Simulation Scenario – Part 1 The Scenario Year #1 The good news Increase efficiency Good cost vs bad cost Expanding product portfolio En Azman Shah Dato’ Aziz CEO, Performance Development Consultants.
1:00pm		Lunch
2:00pm		Module 3: The Service Simulation Scenario – Part 2 The Scenario Year #2 An ambitious goal for growth Strategic renewal Multiple skilling En Azman Shah Dato’ Aziz CEO, Performance Development Consultants.
3:30pm		Break
3:45pm		Module 4: Back to Your Own Real World The Scenario Year #3 Creating Long Term Value The market value of a company Focus on customer base Evaluating and targeting the right prospects Customers’ actual future value Briefing on Group Action Planning Teams are assigned areas to work on, to be presented during the Follow-Up Session En Azman Shah Dato’ Aziz CEO, Performance Development Consultants.
5:00pm		End

Duration: 3+3 days

*A 10% Early Bird discount applies for all registrations before 1st August 2026.